VSL.AI Knowledge Base
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  • ✔️Over The Shoulder Checklist
    • Step 1: Mastering The Buyer Demographic
    • Step 2: Mastering Script Writing
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    • Pricing & Billing
    • FAQ
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  • We're proud of our bug-to-scripts-created ratio. However, if you receive any of the following errors while making a VSL, please send us a message in the Intercom chat or to support@vsl.ai and we will report the bug and refund your credits.
  • All Pricing and Billing FAQ can be found here:
  • Other FAQ

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  1. Customer Support

FAQ

Have issues, questions or requests? Find answers to all your burning questions below...

PreviousPricing & Billing

Last updated 1 year ago

Was this helpful?

We're proud of our bug-to-scripts-created ratio. However, if you receive any of the following errors while making a VSL, please send us a message in the Intercom chat or to support@vsl.ai and we will report the bug and refund your credits.

  • Errors In Your Scripts

  • Script Not Fully Being Completed

  • Script Created For Different Product

  • App Updated and Refreshed While Script Was Being Generated

All Pricing and Billing FAQ can be found here:

Other FAQ

How Is This Different From ChatGPT? Our formulas are based on the highest performing ads of all time, and our software is created by the one of the world’s top VSL advertisers based on his experience going $0-$40M twice with VSLs.

Where can you access the customer persona again? To access the customer persona, navigate to My Products, select your product, and then click Next Step, you will be able to see it there.

I am a member of Elite Business Coaching and VSL Masterclass, how do I get my 50 free credits? Just send us a support ticket or email to support@vsl.ai and we will get those added to your account.

I want a refund. Sure, just send us a support ticket or email to support@vsl.ai and we will get your refund processed up to 30 days after your purchase.

Is it international language based? The app is running on English only for our launch, but this feature is already in our feature pipeline

Is there a community for this app? Yes, please join our Facebook Group to meet other VSL Gods and Goddesses, attend live AMAs and find your new Gucci Gang:

Have other questions on your mind? Send us a support ticket or email support@vsl.ai anytime and we would be happy to help!

I have a feature request! Awesome, please submit them in this form for review:

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https://app.gitbook.com/o/chVmCJrIvwxtHgSCj4sd/s/NMLClLKAcxRuLYvIofv9/customer-support/pricing-and-billing
https://www.facebook.com/groups/vslai/
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